Absolutely! Providing a clear, professional English shipping policy for your independent store is crucial for building customer trust, especially when offering worldwide free shipping.
Here is a comprehensive template for a Global Free Shipping Policy, ready for you to customize with your specific times and details.
🌍 Global Free Shipping Policy
At kkouk, we are committed to providing a seamless and enjoyable shopping experience for our customers worldwide. We are proud to offer FREE standard shipping on all orders globally.
📦 1. Order Processing Time
All orders undergo a thorough quality check and packaging process before shipment. This process ensures your items are in perfect condition upon dispatch.
- Standard Processing Time: Orders are typically processed and prepared for shipping within 1 to 3 business days.
- During Peak Seasons: During major sales events or holidays, processing times may be extended up to 5 business days.
- Please Note: Processing time does not include the shipping transit time.
🚚 2. Free Worldwide Standard Shipping
We utilize reliable postal and courier services to ensure your order reaches you safely. The following are our estimated delivery times after the order has been processed and shipped.
| Destination | Shipping Fee | Estimated Delivery Time (After Shipment) |
| All Countries Worldwide | FREE | 7 – 20 Business Days |
| Remote Locations (e.g., parts of Africa, South America) | FREE | 15 – 30 Business Days |
Disclaimer: Delivery times are estimates only. They do not account for potential customs delays or other unforeseen circumstances outside of our control (e.g., severe weather).
🚀 3. Expedited Shipping Options
For customers who require faster delivery, we offer an expedited shipping option at an additional cost.
- Cost: Expedited shipping fees will be calculated based on your package weight and destination and displayed at the checkout page.
- Estimated Time: Typically 3 – 7 Business Days.
🔄 4. Missing or Lost Packages
If your tracking information indicates that your package was delivered but you have not received it, or if the package is stuck in transit for an unreasonably long time:
- Please contact the shipping carrier first (e.g., USPS, Royal Mail) to inquire about the package.
- After contacting the carrier, please email our support team at skylarduclos12@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.